Frequently asked question
What is Mediquince?
Mediquince has been designed for it seamless doctor management of operations, patient care, and Hospital administrative tasks. Any Patients can find their nearest Hospitals for their outpatient treatments and book appointment with our innovative and user-friendly booking system. Every hospital can manage their unique patient family card management system and booking system in a flexible way.
One Touch Doctor App
Our Doctor App is user-friendly, ensuring quick adoption with minimal training. The intuitive design allows you to access patient information effortlessly. Access the HMS from anywhere with support for desktops, tablets, and mobile devices. Doctors can stay connected to their practice even when on the go.
Efficient Appointment Scheduling
Our software simplifies appointment scheduling by integrating with online booking systems, ensuring smooth management of consultation slots and reducing wait times for patients.
Faster Access to Specialists
Doctors trust our app because it empowers them to focus on what matters most, delivering exceptional patient care. It allows for more frequent follow-ups, ensuring better management of chronic conditions and improved continuity of patient care.
Secure and Scalable
Our cloud-based solution guarantees secure storage of sensitive patient information. It grows with your practice, supporting everything from small clinics to multi-specialty hospitals.
Advanced Reporting & Analytics
Mediquince makes data-driven decisions with detailed reports on patient demographics, treatment outcomes, and operational efficiency. Analyze trends to improve the quality of care and resource management.
In Which physical conditions can I get checked through online consultation?
All kinds of Health problems can be considered for online consultation.
In some cases, the doctor will feel the need to physically examine the patient in order to reach the diagnosis and decide the correct treatment and they will ask you to come to the hospital directly.
Can I consult from any another country?
At this point, Mediquince provide services only within India.
Can multiple patients attend a call?
Multiple patients cannot attend the call for the reasons of privacy. However, along with you, your relative can attend the call and talk to the doctor.
If the patient is a minor, then the parent or guardian should be present on the online consultation.
Will I get a prescription?
Yes, if a prescription is required, the doctor will issue a digital prescription at the end of the consultation.
Can I reschedule my booking?
You can reschedule your consultation up to 3 hours prior to your scheduled consulting time with no additional charges. This can be done by the booked hospital checkin counter. On booking the appointment, you will get a call from the hospital confirming your appointment, they will also give you the details required to re-schedule if required. Otherwise you have to cancel it , cancellation charges may deduct and remaining amount will be credited to your mediquince wallet.
How to cancel my online consultation?
You can cancel any of your upcoming consultation before exit the min cancellation time given by the hospitals. Mediquince will deduct Service charges + Transaction amount and return your consulting fee to your wallet only.
In any cases if patients does not attend the consultation, Mediquine will refund your consultation fee on the app wallet.
How do I make the payment for the online consultation?
You can make an online payment at the time of booking your appointment via card, netbanking and upi. Consulting charges may vary for every hospitals.
You may be charged additional transaction amount + service charges for mediquince
How to Get Reward Credits?
FOLLOW THESE STEPS
Step1: First signup with mediquince app
Step2: Invite another 5 users to join in mediquince. Click your profile image -> Invite Users